Delete your NURA account

The fastest way to delete your account is directly from the NURA app on your Phone:

1. Open the NURA Wellness Scan app.
2. Go to Settings.
3. Tap “Delete my account and data”.
4. Type DELETE to confirm.
5. Tap Confirm. Your account and data will be scheduled for deletion.

If you no longer have access to the app, email Nura.health@gmail.com from the email address associated with your NURA account and ask us to delete it.

Please use the subject line Delete my NURA account so we can process your request quickly.

• Your account and login credentials
• Your profile (name, age, sex, height, weight, health notes, preferences)
• Scan results (urine, stool, food, and report analyses)
• Feel logs and daily check-ins
• Plans and habit progress
• Notification preferences

Some information may be kept by third parties outside our control, or where we are legally required to retain it:

• Billing records may be retained by Google Play, the Apple App Store, or our subscription processor (RevenueCat) according to their own policies.
• Minimal records we are legally required to keep (for example, for tax or fraud-prevention purposes).

Personal data associated with your NURA account is permanently removed from our systems within 30 days of your deletion request.